Shipping Information (Shipping Policy)
Our goal is to offer you the best shipping options, no matter where you live. Every day, we deliver to hundreds of customers across the world, ensuring that we provide the very highest levels of responsiveness to you at all times.
Praysonal offers international shipping worldwide. We ship most of our products from the Holy Land, the Land of Israel. Most of our orders ship from Sunday to Thursday. Read below to find out how we calculate the estimated delivery time, shipping costs, shipping methods, and more.
Estimated Delivery Time
The estimated delivery time of your order appears upon purchasing the item. Please note: we have most of the items in stock. However, in the rare case that the item you purchased is out of stock, you will be notified within 2 business days how long it will take to re-stock and asked if you want to wait to buy the product. (Friday and Saturday in Israel is our weekend and are not business days.)
In case your order includes several items with different availabilities unless you notify us by e-mail, multiple-item orders are held for shipment until all items are available. (For instance, if you order four items and three have an availability of 2 days, while one has an availability of 3 days, your order will be ship in 3 days.)
Duty fees and taxes may be applicable to your order. These fees are not reflected in our prices. It is the customer’s responsibility to pay these fees to receive his/her shipment. Check with your local customs office for more information. We are not responsible for delivery delays due to severe weather, natural disasters or strikes, and some carriers may experience delays during the holiday season. We are also not responsible due to delays caused by customs and/or border control. Please remember, delivery time is an estimate – the Praysonal is not responsible for delays due to the above circumstances.
Calculating Shipping Costs
The shipping cost of your order is a factor of the total weight of items in your cart, the quantity of these products, your selected shipping method, and the country to which you are shipping.
Our Shipping Methods:
This is the most affordable paid shipping option available to Praysonal customers. The shipping time refers to the order’s time in-route after it has left our fulfillment center. Exact shipping time varies depending on the destination country’s national and local postal schedules. Estimated Shipping Time: 12-18 business days.
Like airmail, this is a service carried out by local postal services, yet is expedited. The cost is approximately twice that of standard airmail, yet arrives in nearly half the time. Note that this international express mail service itself estimates 4-7 business days for shipping and Praysonal cannot be responsible for interruptions due to your country’s national and local postal practices. Estimated Shipping Time: 7-10 business days
Express Shipping – DHL/EMS/UPS
An attractive option for those who would like maximum expediting of their orders. That option is a third-party shipping provider that commits to 2-4 business days for shipping. Estimated Shipping Time: 4-7 business days.
Praysonal offers free shipping through priority mail on orders that accumulate to or exceed a determined value. Under the following circumstances, we reserve the right to apply shipping charges even if the amount of the order meets the free shipping requirements:
- If the cost of shipping exceeds the total amount of the order by 20% or more.
- The weight and/or size and/or the country destination of the order requires a shipping method other than priority mail.
Praysonal reserves the right to refuse, cancel or refund orders by customers who do not comply with our shipping policy
Please allow between 15-45 days for your order to arrive. If 45 days have passed, please email us at email@example.com to review the status of your order. Refunds will be handled through email if necessary.